Return Policy

Product Condition and Inspection
1. Resale of Opened Boxes:
  1. Products that arrive at G3EW, Benz Werks Performance, Brabus, or their affiliates may be opened for quality-control inspection upon receipt ahead of shipping to the customer. Items are opened exclusively for inspection and may still be sold as new.
2. Customer-Opened Product:
  1. Any product opened by the customer is not returnable, no exceptions.
Returns and Restocking Fees
1. 1. Stocked Items
    1. Stocked items that remain unopened may be returned for:
      1. Full product credit, minus all shipping costs to and from the customer and a minimum of 15% restocking fee.
  2. Non-Stocked and Special-Order Items
    1. Non-stocked or special-order items (including Brabus items drop-shipped or built to order) are not returnable for refund or exchange. At G3EW's sole discretion, it may determine to offer to buy back the product for a price of its choosing.
  3. Opened Items
    1. Products that have been opened by the customer are not eligible for return, replacement, refund or exchange.
Customer Dispute Process
1. 1. Customer may submit a written dispute within 10 calendar days of receiving their product.
  2. All Disputes must be submitted using the Customer Dispute Form on the G3EW website.
  3. No other dispute timelines or methods will be considered.

PARTNERSHIPS

BENZ WERKS PERFORMANCE
Authorized BRABUS installer for G3 Eurowerks.
From precision upfits to routine maintenance to high-level custom integration, Benz Werks Performance combines technical expertise, modern equipment, and a client-first approach trusted by discerning automotive enthusiasts.

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KEYPOINT MEDIA
Keypoint delivers premium visual storytelling and digital media solutions for brands that demand a refined, professional presence.
Specializing in automotive, lifestyle, and performance-focused content, the team combines cinematic videography, precision photography, and strategic social media execution to create media that captures attention and elevates brand identity. Based in Eastern North Carolina, Keypoint focuses on high-quality production, modern creative direction, and content engineered for engagement across today’s digital platforms.
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PEERCLEAR™
Peelclear is advancing modern vehicle protection through innovative peelable coating technology engineered for both performance and presentation.
Designed as a premium alternative to traditional paint protection film and vinyl wraps, Peelclear delivers a spray-on, removable finish that combines refined aesthetics, durable surface protection, and installation flexibility. From temporary color transformations to transparent protective coatings, the system is built for enthusiasts and owners who demand versatility without compromising the factory-quality appearance of their vehicle.

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